To contact American Tech, please select an area below.

COPYRIGHT PERMISSION REQUESTS
PRICES
ORDERING
CUSTOMER SERVICE
CD-ROM TECHNICAL SUPPORT
BECOMING AN AUTHOR
BOOK CONTENTS
CONVENTIONS
EMPLOYMENT OPPORTUNITIES
CANADIAN ORDERS
OTHER QUESTIONS OR CONCERNS

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COPYRIGHT PERMISSION REQUESTS
All material published by American Tech is copyright protected by the US Copyright Act. If you wish to request permission to reproduce material copyrighted by American Tech, please provide the following information in writing (letter, e-mail, or fax). Note that we do not grant permission over the telephone.

• Title, edition, and ISBN of the book from which you wish to make copies
• Specific page number(s) of text to be copied
• Specific figure number(s) of art to be copied
• Total number of copies to be produced
• A statement concerning the distribution (sale or nonsale) of the copies
• A statement explaining how this material will enrich your curriculum

Normally, two to three working days are required to process your written request. We will determine the copyright permission fee required and inform you of the charges. You may pay by either check or credit card.

If you have any questions about copyright permissions or to submit your written request, contact David Holloway.

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PRICES
All prices are currently effective and are subject to change without notice.

If you have any questions about prices, contact Delores Baker.

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ORDERING
Easy ways to order from American Tech:

1. Telephone TOLL-FREE: 800-323-3471
2. Fax: 708-957-1101
3. Mail:
     *catalog order form
     *purchase order
     *letterhead
   
4. Online: www.go2atp.com

The following information is needed to fill your order:

• school or company name
• name and department
• street address
• city, state, and zip code
• title, edition, ISBN, and quantity
• authorization of payment (we accept VISA, MasterCard, American Express, P.O. number, or check)

To order by telephone:

• call TOLL-FREE 800-323-3471 (7 AM-5 PM, M-F, CT)
• have VISA, MasterCard, American Express, or P.O. number ready

To order by Fax:

• dial 708-957-1101

To order by mail:

• mail orders to
  American Technical Publishers, Inc.
  10100 Orland Parkway, Suite 200
  Orland Park, IL 60467-5756
  

To order online:

• Complete the secure order form in the Catalog section.

To place your order, or for any questions, contact Delores Baker or LaChaun Golden.

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CUSTOMER SERVICE
At American Tech, we realize the importance of service. It is a major reason why we have been publishing career/technical learning materials for over 100 years. Please be assured that we strive to give the very best service possible and will do our utmost to see that you are satisfied with your order(s).

Claims Procedures

• Claims for books damaged in shipment must be made through the carrier.
• Claims for shortages or defective books must be made through our Customer Service Department within 10 days after receipt of order.

Returns Policy

• Invoice number must be included with returns.
• Credit will be allowed only for books in new, salable condition. Books marked in any way may not be returned. Overhead transparencies, video tapes, and software may not be returned. Credits may be applied to future orders for 18 months from date of return.
• Shipping charges must be prepaid.
• Mark all cartons:
         ATTN: Book Returns
         American Technical Publishers, Inc.
         1155 West 175th Street
         Homewood, IL 60430
  
• Books may be returned for credit as follows:
  - within 9 months of invoice date: 100% credit
  - after 9 months of invoice date: no credit

If you have any customer service concerns, contact Gail Prohaska.

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CD-ROM Technical Support
Many titles published by American Tech include an Interactive CD-ROM that supplements the content of the text. Each CD-ROM is designed for ease of use and tested to ensure proper operation on a variety of Windows" operating systems. If you experience any problem with your CD-ROM, choose a link from below.

Resolutions for common CD-ROM problems

Contact CD-ROM Technical Support

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BECOMING AN AUTHOR
American Tech authors have trade and teaching experience. Additionally, they have the self-discipline to develop effective learning materials. Our editors work very closely with these authors to produce direct-to-the-point, heavily-illustrated books and other training materials. We have placed our Author's Guide on this web site for your use. To see our Author's Guide for specific information on writing for American Tech, see our Writing page.

If you have any questions about becoming an author, contact Jonathan Gosse.

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BOOK CONTENTS
At American Tech, we are proud of the way we publish books with direct-to-the-point content and extensive illustrations. To secure information regarding book contents:
See our Catalog, or request a Printed Catalog.

If you have any questions about book content, contact David Holloway.

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CONVENTIONS
American Tech attends many state, regional, and national trade shows for educational, industrial, correctional, and apprenticeship training. For a listing of shows where you may review the latest in American Tech products or discuss your particular instructional needs with an American Tech representative, see our Events page.

If you have any questions about conventions, contact Tom Wise.

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EMPLOYMENT OPPORTUNITIES
For current employment opportunities, click here.

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CANADIAN ORDERS
For Canadian school orders please contact:
       Nelson Publishing
       1120 Birchmount Road
       Toronto, Ontario
       Canada M1K 5G4
       Telephone 800-268-2222 or 416-752-9448

For Canadian non-school orders please contact:
       American Technical Publishers
       10100 Orland Parkway, Suite 200
       Orland Park, IL 60467-5756
       Telephone 800-323-3471
       Fax 708-957-1101

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OTHER QUESTIONS OR CONCERNS
American Tech is pleased to produce the very finest vocational/technical learning material available today. For over 100 years, we have produced the books that build the skills that build America. Two of our officers have taught in vocational/technical programs. We are active in SkillsUSA, NAITTE, and EEA-Ship. We attend many state, regional, and national trade shows for educational, industrial, correctional, and apprenticeship training.

American Tech shares your desire to see that effective learning occurs in today's programs and we welcome the opportunity to speak with you about any questions or concerns you may have for learning material in our field.

If you have any questions or concerns, contact David Holloway.

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There are four easy ways to contact us at American Tech.
These are telephone, letter, e-mail, and fax:

*Telephone
      TOLL-FREE: 800-323-3471 (7 AM-5 PM, M-F, CT)

*Letter
      American Technical Publishers, Inc.
      10100 Orland Parkway, Suite 200
      Orland Park, IL 60467-5756

*E-mail
      service@americantech.net

*Fax
      708-957-1101